Visitors Refund Policy

Example content. This supplementary policy is intended for visitors who book an activity or service through the website.

Cancellation by the visitor

State the period in which cancellation is free of charge and which fees apply after that period.

Cancellation by the provider

If an activity is cancelled by the provider, a suitable alternative or a refund will be offered.

Exceptional circumstances

Explain how force majeure, travel restrictions, weather and other events outside the parties’ control will be handled.